Stone Oak Modern Dentistry and Orthodontics at 20821 U.S. 281 #310 in San Antonio, Texas

Customer Reviews about Stone Oak Modern Dentistry and Orthodontics

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  I called them to make an appointment and before doing so specifically asked if they treat children as young as 6. They said yes. I booked my husband and 2 children for dental cleanings. After their cleanings it was found my 6yo had 4 cavities, 2 molars & 2 baby teeth. They told us he would have to be seen at their other pediatric site to be evaluated as to what needed done. Didn't they tell me they treat young children here? Why pay for an additional appointment at a sister location if they said they treat them there? Upon getting ready to pay the bill my husband noticed an extra $800 charge & asked what that was for. They said we noticed some wear on your teeth so you need a mouth guard. He told them no thank you and they took it off. They never even discussed or asked him about it, they were just going to charge him for what they thought he needed regardless. When we took my 6yo to their other location for an evaluation they said he needed caps on all 4 teeth and would cost us around $400. Really? 2 of the cavities were baby teeth and would fall out soon enough so why not just fill them for less? It is our experience this business cares more about what extra expenses they can get from you rather than being practical and caring for the real needs of the patient. Would not recommend this place to anyone.
  August 19, 2017

  by Misty Anderson
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  Just had an excellent experience at this place. I was greatly surprised. I read some of the reviews so naturally I was concerned but because they accepted my insurance and I needed a root canal quickly I came here. From the moment I came in everything was pleasant, clean, friendly nicely staffed. The Doctor was amazing. She was honest. The dental tech was also like a breath of fresh air, smart, cute and reassuring. When it came to pay bill and make another appointment, it was like too good to be true. They took nothing out of pocket. No pressure for follow ups. And I hear the doctors their are very good. Maybe the people with the bad reviews had experienced a different staff. I don't know but all I can personally say is that I am sending my whole family back because they gave me the confidence I was looking for.
  March 21, 2017

  by Ernest Castanon

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About Stone Oak Modern Dentistry and Orthodontics in San Antonio